Mr. Zaagman served as Director of Government Affairs for the Michigan Restaurant Association for four years before joining GCSI. He also worked for five years as a lobbyist for the Michigan Osteopathic Association. The Muskegon native is widely respected in Capitol circles for his expertise in and knowledge of transportation-related issues, election law, liquor control and tax policy. He earned a bachelor’s degree in political science from Central Michigan University and a master’s degree in public administration from Western Michigan University. Bill is a 1996 graduate of the Michigan Political Leadership Program.